The SOC that keeps you standing after the incident.
Agentic AI investigates every alert across your clients' environments, a named analyst owns every important decision, and your team stays the face of the relationship. You are the one holding the auditable record of what was seen, what was decided, and what you recommended.
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We support your client's entire stack, not just one or two EDR vendors.
On every engagement you close.
No delivery cost, headcount, or overhead.
We have watched this happen too many times.
We have spent the last twenty years walking into environments after some of the worst incidents in the industry and we kept watching the same thing happen: The MSP who had flagged the gaps a year earlier was pushed aside during the IR response, blamed in the post-incident review that followed, and then replaced once the dust settled.
X Security exists so that never happens to our partners.
They saw the risk. Nobody was watching when it got used.
In many of these environments the alerts that would have caught them fired without anyone around to watch them and take action. The MSP helped procure and set up the right security tools, but the client didn't have any one actively watching the tools they invested in to catch it before it became an incident.
A 24/7 SOC doesn't
pencil for most MSPs.
Six analysts to cover three shifts, every shift, every holiday. Tier-2 leads on top of that. Masive SIEM, SOAR, and threat intel licensing. Continuous training to keep up with attacker tradecraft.
The math doesn't work for most MSPs and the ones who try usually find themselves running a SOC instead of running an MSP.
Every “channel friendly” vendor goes direct.
Almost every vendor has a sales motion underneath the partnership that's structured to go around you in the future. They sponsor the conferences, run the ads, court the analysts and every dollar of that brand spend is aimed at your end client, not you.
When your largest account crosses a revenue threshold, the vendor's sales team starts making calls. You get a polite email about “evolving our partnership”. Most MSPs have learned this the expensive way.
The [x] is your name.
X Security runs the 24/7 SOC your clients need underneath your brand, so the coverage is real and the relationship stays yours. Every report, portal, alert and bridge call carries your name, and we do not sell to end clients, directly or through anyone else. We only win when our partners win, and the company is built so that stays true.
New clients onboarded under your name
Kickoff calls, log source onboarding and go-live run as your project, so the client’s first experience of the SOC is your team.
Your portal, your reporting
Clients log in to a portal on your domain, and every alert, ticket and monthly report goes out in your format and your voice, so your team presents the work as its own instead of forwarding a vendor's PDF.
Your team, briefed and in control
Every case reaches your team with the evidence, the reasoning and a recommended response already written up, and detections follow the thresholds you set for your whole book, so your engineers walk into every client conversation prepared.
An analyst who knows your book
The same senior analysts work your clients month after month, so context builds over time instead of resetting every shift.
Your team gets sharper, not dependent
Regular working sessions and case walkthroughs mean your engineers can carry the security conversation with clients without us on the call.
Containment you stand behind
Isolation, account disables, and blocks run under a runbook you approved in advance, so nothing touches a client’s environment that your team didn’t sign off on.
Inform 3rd party IR FIrms
When the carrier’s panel firm or outside counsel arrives, your team gives them a packaged timeline and evidence set. That keeps you in the room as the MSP who was ready, not the one who gets pushed aside.
Partner-fronted communication
Scoping, kickoff, status, and findings calls led by the partner, with the testing firm available for technical depth when needed.
Post-engagement support
Remediation validation and follow-up testing, delivered under the partner's brand.
A SOC service line without the hiring
Offer 24/7 monitoring to every client without recruiting, training or retaining a single analyst, and without the licensing stack that comes with building a SOC yourself.
Margin on every tenant
Flat wholesale pricing per tenant leaves room for your markup, so security becomes a service line that pays for itself instead of a cost you absorb to keep a client happy.
Clients who stay
A client watched around the clock by their own MSP is much harder for a vendor's sales team to talk them into leaving.
Deals you used to lose
When a prospect or a regulated client asks whether you offer 24/7 monitoring, the answer is yes, and it comes under your name.
Agentic speed, human-led operations.
Agentic AI investigates every alert across your clients' environments as it fires at any hour, and our analysts own every decision that follows, so a threat is caught at the first signal instead of discovered in the incident report.
Structured Onboarding
Standing up a SOC engagement well requires experience most MSPs don't have on the bench. We map your client's stack, deploy integrations across endpoint, identity, network, and SaaS, prioritize log sources by detection value, and baseline normal behavior in the environment — so the SOC has the right data flowing through the right pipes before a single detection fires in production.
Onboarding mistakes compound for months, so we treat the first thirty days as the most important work of the engagement.
Detection & Playbooks
This is the work most SOCs skip and clients end up paying for later. We build detections against the actual environment rather than running default rules, document the rationale and false-positive baseline behind every tuning decision, and build the playbooks and field mappings your client's stack actually needs.
New detections run in monitor-only mode first, get tuned against real traffic, and only get "promoted" to enforcement once the false positive rate is acceptable. Your client has a tuned environment w/ little noise.
Agentic Triage, Human Decisions
Agentic AI investigates every alert across endpoint, identity, network and SaaS the moment it fires, enriching it with user, asset and threat context, folding related alerts into a single case and documenting every step. A named senior analyst who knows your book reviews the case and makes the call, and your team receives the findings and a recommended response to take to the client in your voice.
Continuous Tuning
Detection quality should improve quarter over quarter, not decline as analysts rotate and tribal knowledge walks out the door. We document every tuning decision, every false-positive baseline, and every rule change so the work doesn't have to be re-done. Your account manager walks into every QBR with a clear picture of what's been caught, what's been closed, and where the client's coverage still has gaps.
The conversation shifts to which gap closes next and where
the client's security maturity goes from here.
![Silhouettes of people seen through office windows at night with dim interior lighting - [ X ] Security](https://cdn.prod.website-files.com/6a4233a8bc76062dc138948f/6a44ef477665cc8b34c2704e_bg-big-image%20(1).avif)
Built by a team who've spent decades
on the wrong side of incidents.
The operational discipline underneath [ X ] Security wasn't designed in a conference room. It was learned across fifteen years at the most recognized incident response firms like Stroz Friedberg and Palo Alto Networks Unit 42 — walking into environments after an incident and reconstructing the events to understand what went wrong.
What we kept seeing alongside the failures was who absorbed them. The MSP often got steamrolled by the IR firm and their own partners. Most of these MSPs were running competent businesses. They deserved real ownership of the security layer they were selling - the detections, the alerts, the response, and the overall client conversation. That's what we built [ X ] Security for.
The MSP Incident Defensibility Index scores how well you would hold your position if a client were breached, from the coverage you have today to the role you would play during the response.
